Extensive carrier account resources
Access multiple courier and postal account options. Each order can be matched to a suitable service by parcel size, weight, destination and delivery expectations, rather than relying on a single channel.
DH SUPPLY CHAIN
Dropshipping from our Canadian warehouse
Keep inventory in Canada and ship every order as it arrives. We receive and store your products, pick and pack each order, and hand it to a suitable carrier, with customer service teams in China and Canada responding within 24 hours.
Discuss this service ↗BUILT AROUND YOUR BUSINESS
Who is this service for?
For cross-border e-commerce sellers, independent online stores, marketplace sellers and brands that sell to North American consumers and want to ship single orders locally without operating their own warehouse or carrier contracts.
DROPSHIPPING · ONE ORDER, ONE PARCEL
Dropshipping,
from our warehouse to your customer’s door.
Store inventory in Canada and let us ship each order as it comes in. DH Supply Chain combines carrier accounts, warehouse operations and customer support so online sellers can deliver single orders to North American customers without running their own warehouse.
24-hour response from China and Canada
Customer service teams in China and in Canada work across time zones, so order questions, exceptions and delivery follow-ups receive a response within 24 hours, in Chinese or English.
Professional warehouse operations team
An experienced team handles receiving, inventory counts, picking, packing, labeling and pre-dispatch checks, following your SKU and packaging instructions for every order. The warehouse is under 24/7 full-coverage surveillance with no blind spots.
Complete supply chain services
Connect sourcing-side freight, customs clearance, warehousing, order fulfillment, final-mile delivery and returns with one partner, instead of coordinating several providers.
How a dropshipping order moves
- 01Stock arrives & is received
- 02Orders submitted or synced
- 03Pick, pack & label
- 04Carrier dispatch & tracking
- 05After-sales & returns
SERVICE SCOPE
What we can coordinate
Carrier account resources
Multiple courier and postal account options for Canada and the United States. Services are matched by parcel size, weight, destination and delivery expectations, and confirmed in your proposal.
Order intake and system connection
Submit orders by file upload, the agreed order portal or a system connection. Webstore and ERP integrations are reviewed against your platform before setup.
Pick, pack, label and dispatch
Our warehouse team picks each order, packs it to your instructions, prints the carrier label, checks the parcel and hands it to the carrier, with tracking returned to you. The warehouse is monitored 24/7 with full camera coverage.
Support, after-sales and returns
Customer service teams in China and Canada respond within 24 hours to order questions, address issues and delivery exceptions. Returns can be received, inspected and restocked under agreed rules.
FROM REQUIREMENT TO HANDOFF
How the service comes together
Review products and orders
Confirm SKUs, dimensions, order volume, destinations and packaging needs.
Ship stock to the warehouse
Arrange freight and customs, then receive and shelve inventory.
Connect orders and carriers
Set up order submission and the carrier services for each order type.
Ship, track and support
Pick, pack and dispatch each order, then follow up on tracking and after-sales.
PREPARE YOUR ENQUIRY
What to share for a useful quote
A clear shipment or operating profile helps define the scope, handling plan and quote. Availability, timing and charges are confirmed in the proposal.
Contact the logistics team ↗- SKU list with product dimensions, weights and any special handling
- Expected daily or monthly order volume and main destinations
- Selling platforms or systems and how you plan to submit orders
- Packaging, insert or labeling requirements and your returns policy
QUESTIONS & ANSWERS
Frequently asked questions
Is there a minimum order volume for dropshipping?
Requirements depend on your products and order profile. Share your SKU count and expected volume so the team can confirm a suitable arrangement and quote.
Which carriers can my orders ship with?
We hold multiple courier and postal accounts. The services used for your orders are selected by parcel profile and destination and confirmed during onboarding.
How quickly will I get a response if there is a problem?
Customer service teams in China and in Canada respond within 24 hours, so you can raise questions during your own working hours and in Chinese or English.